IT Support Engineer

An IT Field Engineer is required by a Stevenage based IT Consultancy. The purpose of this role is to provide remote, telephone and field support to a customer base of SME's that are predominately based in the Hertfordshire area.

Suitable candidates MUST have experience providing 1st, 2nd and 3rd line support within a small or medium sized organisation and ideally, will have worked in a field based role.
The essential technical skills for this role will be centred on mainstream Microsoft desktop, server and network technologies. Specifically you will need to have experience in the following:

Windows XP / Vista Professional
Supporting MS Exchange client and Server
Administering groups, permissions and accounts using Active Directory
Installing and supporting Windows Server 2000/2003 particularly SBS
Strong PC / LAN Networking skills

You will also need to be someone who is a strong communicator and is comfortable in customer facing positions. You will also need your own transport (mileage paid)

•    This role is 50% Field Based, but based out of Stevenage in Hertfordshire
•    The salary on offer is up to £25,000