You are here > Home > Jobseeker > Search for Jobs

#

IT Support Analyst

  • Salary: £36,000
  • Location: West London, Chiswick
  • Job Type: Permanent
  • Sector: IT
  • Reference: ASH09909DO
  • Consultant Name: Denis O'Sullivan
  • Telephone: 08456 434 456
  • Email: Send email
  • A household name in the retail industry is looking for a customer aware problem solver to join its expanding team. In this role you will be expected to provide 2nd and 3rd line IT support in a Windows based environment, whilst also assisting in the maintenance and improvement of their retail website.

    In order to be suitable for this role you MUST have experience of supporting a consumer facing retail website. You will be working with 3rd party providers that manage the website and will need to identify and log areas that need improvement, while also providing front line support for user issues. In addition to your experience of supporting a consumer facing website you MUST have excellent PC support skills. Commercial experience with Active Directory, Windows7/XP and networking is also essential. 

    You will be expected to become the subject matter expert on issues relating to the website, so experience of fault finding and root cause analysis would be advantageous. Ideally you will understand how payment transactions work, while some content management and HTML skills would be beneficial but are not essential.

    This represents an outstanding opportunity to develop your technical skills within a company that invests heavily in its staff and offers a range of attractive benefits.



    • Household name
    • Chiswick, West London
    • Excellent benefits


 
Similar jobs
  • Customer Technical Support Consultant

    My client is a leading software firm that is going through steady and continued expansion. They have a new requirement for an Applications Customer Support Consultant to join a growing service-desk team providing...

  • Desktop and Application Support Analyst

    The Ashdown Group has been engaged by a growing manufacturer, to assist in their search for an IT Support Analyst.   You will be responsible for supporting approximately 100 users across multiple south east...

  • Desktop Support Analyst

    A multinational corporation is looking for a customer aware problem solver to join its well established team. In order to be suitable for this role you MUST have proven experience of supporting Windows XP, Windows 7...

  • Desktop Support Analyst

    A multinational corporation is looking for a proven IT Support Analyst to join its expanding team on an initial 6 month fixed term contract. You will be providing a proactive customer support service within a busy...

  • Desktop Support Analyst

    A highly successful and growing business is looking for a bright and technically proficient Helpdesk / Desktop Support Analyst (predominantly 1st & 2nd line)...