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IT Helpdesk Analyst

  • Salary: £26,000
  • Location: Godalming
  • Job Type: Permanent
  • Sector: IT
  • Reference: ASH15856CP
  • Consultant Name: Christian Patton
  • Telephone: 08456 434 456
  • Email: Send email
  • This is an excellent opportunity for an experienced IT helpdesk analyst to join a well-established and leading IT services organisation going through continued growth and expansion. You will be working in a team of experienced IT helpdesk analysts providing 2nd line support, troubleshooting and maintenance, with excellent career opportunities to be promoted up to the 3rd line IT team and the client facing IT consultancy team.

    With some previous helpdesk IT support experience you will have a friendly, confident and outgoing personality with a real desire to learn more and progress quickly. This will be a service desk telephone and remote support based position where you will be taking calls from a variety of external SME businesses.

    Previous experience on an IT service desk will be highly beneficial. Key technologies will include:
    - Windows 7, Windows 8 &/or Windows 10
    - MS Office & Outlook
    - Active Directory - passwords & account management
    - MS Exchange Server
    - Citrix

    My client will offer exceptional training, mentoring and guidance to help you further your career as an IT support analyst. They are offering a starting salary of £26,000 doe, plus excellent benefits including full IT training and formal certifications.

    If you have some IT support experience and have worked on a service desk / helpdesk before please send me your CV immediately.

    Job Title: 2nd Line IT Service Desk Support Technician
    Key Responsibilities: Telephone & remote 2nd line IT support & fault resolution
    Ideal Technologies: Windows 7, Windows 8, Active Directory, MS Exchange, MS Office & Outlook
    Location: Godalming area of Guildford, Surrey
    Salary: £26,000
    Benefits: Full MCSE training & formal certifications, pension, healthcare, dental & life assurance
    Reference: ASH15856CP

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